Royal Museums Greenwich

Delivery details

Content

Standard delivery (UK mainland)

For standard delivery there will be a delivery charge. We aim to deliver to most UK mainland addresses within 7 working days of receiving your order, subject to availability. Through circumstances beyond our control, this may not always be possible, please do accept our apologies.

Prints

Prints are made to order and shipped within 5 working days within the UK. Please allow 3 working weeks for framed prints as they are made to order.

For Reproduction prints with overseas dispatch you must allow up to 28 days for delivery.

Severe weather conditions

Severe weather conditions in some parts of the country may cause disruption to our delivery service. We will try to get your order to you as soon as possible, and we are sorry for any inconvenience caused.

Charges and options

UK mainland orders are dispatched on a 48 – hour signed for delivery service, Monday to Friday 9:00 -18:00, excluding public holidays. The appropriate charge will be added to your order once you fill in the address details before you commit to payment.

  • If you would like to have items sent to separate addresses, please complete a separate order for each address. A separate delivery charge will be made for each address when applicable.
  • We cannot guarantee delivery within our usual timescales to a small number of remote rural areas.
  • Products may be sent out in separate parcels, but you will not incur additional delivery charges as a result.
  • Please note we normally dispatch goods to the cardholders address. We're also happy to arrange a delivery to an alternative address such as your place of work, simply use the 'Edit' Delivery Address option during the checkout process.
  • If you require your goods sooner or need further information on products please call our customer service team on +44 (0)20 8312 6700 or email shopweb@rmg.co.uk

European Union

All orders will be dispatched by air using a special delivery service that includes insurance and a signature is required upon delivery. Please see our table below for all costs and allow up to 28 days for delivery. The appropriate charge will be added to your order once you fill in the address details before you commit to payment.

Rest of the World

All orders will be dispatched by air using a special delivery service that includes insurance and a signature is required upon delivery. Please see our table below for all costs and allow up to 28 days for delivery. The appropriate charge will be added to your order once you fill in the address details before you commit to payment.

Delivery charges:

Order Value UK Europe Rest of the World
Up to £10 £1.50 £15.00 £20.00
Over £10 and up to £20 £2.50 £15.00 £20.00
Over £20 and up to £100 £5.00 £15.00 £20.00
Over £100 and up to £200 £5.00 £20.00 £40.00
Over £200 £5.00 £40.00 £75.00

FREE Shipping will be applied to all orders which include Membership.

There may be local duty and/or taxes payable on goods delivered outside the UK. The National Maritime Museum is not responsible for paying these charges.

Deliveries to Multiple Addresses

If you'd like to have items sent to separate addresses, please complete a separate order for each address. A separate delivery charge will be made for each address if applicable.

Returns

For more information about returning goods please Click here