Coming to England: An Inspiring True Story Celebrating the Windrush Generation by Baroness Floella Benjamin

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• FREE UK Delivery for orders over £50

  Christmas Ordering and Dispatch

  Over the holiday season, we experience a surge in
  orders and customer inquiries, for these reasons, we have adjusted our expected
  processing and fulfilment times.

  Our Christmas UK standard processing and fulfilment time is 5-7 working days. 

  Our Online Shop dispatch
  team will of course do our very best to dispatch orders sooner, where possible.

  We recommend ordering as early as possible, for the
  best chance of receiving it before Christmas. We appreciate our customer's
  patience during this busy time as we are a small team.

  Standard Delivery: Place orders by 18 December

  Our UK FedEx 1-3 day delivery service will be
  available, excluding Custom Prints, Personalised Clothing, and Online Only
  Telescopes. Place
  order by 19th December.

  Orders placed after these dates can be dispatched
  but delivery in time for Christmas cannot be guaranteed. Royal Museums
  Greenwich cannot accept responsibility for orders placed after these dates
  being received after Christmas.

  All UK orders (excluding personalised clothing) are sent using a tracked service.

  Excludes Custom Prints (those which are customised by choosing a
  size and frame), online-only telescopes, and pre-orders,
  as these are subject to their own delivery terms.

  Custom Prints (those which are customised by choosing a size and frame) and personalised clothing take a little longer to fulfill due to being made to order. Order by 8th December.

  Please see our Delivery & Returns page for more information and last order dates.

  Online-only telescopes are shipped directly from Celestron. To have the best chance to receive in time for Christmas, please place your order before 12 noon on 16th December.

  FREE Standard UK delivery for all orders over £50 (Royal Mail)

  For all other orders, we offer Standard UK delivery for £4.95 per order (Royal Mail).

• International Delivery Information

  Christmas ordering and dispatch

  We recommend ordering as early as possible, for the
  best chance of receiving before Christmas. We appreciate our customer's
  patience during this busy time as we are a small team.

  Dates shown are for standard orders (excluding custom and online exclusive items).

  Shipping Destination

  Recommended Last Order Date:

  Europe and of the world: Place order by 7th December

  USA & Canada orders: Place order by 13th December

  Delivery rate varies by country and value of order, and starts from as little as £6.95. 

  Please allow 5-7 working days for standard orders to be dispatched.

  Custom Prints (those which are customised by choosing a size and frame) and personalised clothing take a little longer to fulfill due to being made to order. Please see our recommended last order dates for these items on our  Delivery & Returns page.

  Online-only telescopes: Place order by 12 noon on 16 December.

  Orders placed after these dates can be dispatched
  but delivery in time for Christmas cannot be guaranteed. Royal Museums
  Greenwich cannot accept responsibility for orders placed after these dates
  being received after Christmas.

  We send using a Royal Mail/FedEx tracked delivery service (excluding personalised products). Please allow 7-10 working days to receive after we have dispatched.

  Please see our Delivery & Returns page for all information.

• Returns Policy

  For all returns, please contact us as soon as possible using the contact form, expressing your wish to return. Please wait for confirmation from one of our team before returning.

  Custom Prints (those which are customised by choosing a size and frame) and personalised clothing are made to order and therefore we are unable to offer a refund or exchange, unless they are faulty.

  Please see our Delivery & Returns page for full information.

• Every purchase supports the work of Royal Museums Greenwich

  All proceeds from all purchases made on the Royal Museums Greenwich online shop support the work of the museum. 

  Should you wish to, you can now add a voluntary donation to your order. All donations, big or small, will make a difference.

  Thank you for your continued support.